Testimonials


Lisa Susnow is a great real estate agent. We initially picked her because she knew our neighborhood so well and we were comfortable with her presentation on comparables and the current market conditions.

What we didn’t know was that Lisa also had such a fine team working with her on the house preparation and staging. We worked with her painters, Nancy Iavecchia her designer, and Carlos who did a fine job on the hardwood floors. The schedule was demanding and everyone worked together so well it was impressive.
We would highly recommend Lisa as a extremely capable agent, a great negotiator and a very pleasant person to work with.

 

Mike and Tracy McGuinness- San Carlos 2013


Lisa was considerate of my wants and needs, and gave me insightful recommendations and provided me with many homes to choose from and all the information that went with each home. Most of all she was extremely patient with me when I was asking questions and explained everthing to me perfectly.

If I have any relatives or friends that are interested in purchasing, renting, or selling thier homes, I will certainly pass her name on to them. I have dealt with real estate people in the past and none of them compare to Lisa. She is by far the most helpful considerate real estate person I have dealt with.

I have my dream home thanks to her.

Kathy Graham-2004


Once we decided to sell, we had to let the control go and trust and invite in Lisa Susnow’s team of advisors and professionals to do what they do best, the end result was remarkable. I urge you to entrust the opinions and recommendations of Lisa Susnow and her associates. The process was a disciplined focused effort complete with deadlines, worth every penny of hiring and contracting with proper help, all through the coordination and leadership of Lisa Susnow.

 

Mark & Norma Galatolo San Carlos 2005 & 2012


We did ask for Lisa’s services in selling our house, after first experiencing a rather unsatisfactory performance by another agent. We were extremely relieved to find a reliable and trustworthy agent in Lisa. She has always been exceptionally honest with us concerning the alternatives we had as sellers. She accomplished everything she had promised, and was careful to keep her word to us. She handled a high volume of lookers and prospective buyers on the two successive full weekends she hosted the open house events. All of the comments we heard from people in the neighborhood were positive about the two weekends in March. There were 11 offers on the early date we set for receiving offers. We chose the best one, waited for the period of escrow to close, and received payment in our bank account. There were virtually no problems along the way, so I would certainly like to advocate for

Lisa as a fruitful partner in a harmonious, productive, and exceptionally user friendly real estate sales relationship. We wish Lisa the best in her career, as we know she deserves it.

 

Jessie & Ken Morek 2007


I want to sincerely thank you for your wonderful service. You are dedicated to what you do and it shows. I will highly recommend you to any friends or family that may be looking for property.

 

Rene Rahall 2008


While listing and ultimately selling our home on Crestview Drive during the worst real estate market downturn of the past 50 years; I was lucky enough to meet Lisa Susnow. Lisa showed extreme attention to detail, patience and insight into what the market was doing in our high end price range. With her help and guidance, our home sold for almost the asking price, in only six weeks; while other similar homes are still sitting unsold in my same area; many months later. I would definitely recommend Lisa to anybody who is in the need for a real estate professional, either as a buyer or a seller. Her thorough follow up and constant market updates made a sale at a bad time, much more palatable.

 

Tom Bedel San Carlos-2009


I first met Lisa in 2005 when my husband and I were first time home buyers. Lisa was very patient with us, walking us through every step of the process. She had great suggestions as to where we should look and helped us find a great first house- better than what we thought we were going to get! Then five years later, we went back to Lisa when our family had grown. Again, she patiently took us through the process, this time buying AND selling. Lisa knows San Carlos and the nearby towns very well and was able to recommend neighborhoods my husband and I had not considered. She is incredibly helpful and has excellent professional resources. We are very happy with our home, thanks to Lisa!

 

Jamie Boissevain & Tate Blahnik -San Carlos 2005 & 2010


Lisa was wonderful to work with! She did a great job marketing our house (including with a tech-savvy smartphone app!) and went the extra mile. We benefited greatly from her guidance, depth of experience and knowledge of the ever-changing peninsula market. She was incredibly responsive, available and professional at all times throughout the process of selling our home. She made it happen!

 

 

Ihab & Dina Andrawess -San Carlos 2011


Lisa helped sell our home in Redwood City. She helped with staging-even using her own items and guided us with how to de-clutter, stage the front and back yards and advised on minor improvements to prepare our house for the market. Our home was only on the market for a week. It basically sold the first weekend of the open house. There were 27 bids on our home. She must sleep with her phone!! Lisa made the whole, crazy process run very smoothly – not even a bit of stress for us. She mad us feel very comfortable – I trust her as much as a family member.

 

Jennifer & Ron Russo -2012


I chose Lisa Susnow to help me in the sale of a property on Spring Street in Redwood City. Before we began, I expressed to Lisa that I had two requirements for the sale of the home, and those were a quick sale and for the highest price possible. I am very glad that I chose Lisa, because through her expertise and knowledge we were able to sell my home in two weeks for over the asking price. She guided me to the right professionals to update my home and stage it just right. Lisa was responsive every step of the way and kept us updated throughout the process. I am thankful for her help in achieving the sale of my home in such an expeditious manner in such an unpredictable market. Lisa also helped me to purchase my current home after the sale of the one on Spring Street. Again, it was no small feat as the home that we fell in love with was a short sale. Throughout the process, Lisa kept me grounded and did her best to move the purchase along as best she could. We finally moved into our dream home on December 15, 2011. I can’t say enough about how helpful Lisa was in my real estate dealing. She is honest, professional and very experienced. I would recommend Lisa wholeheartedly for any real estate needs.

Yolanta Bustos- 2011, 2012


Lisa helped us with the purchase of an investment / retirement property. We wanted someone with experience who knew the Peninsula area well. We received much more than just her experience; she was easy to work with; listened to us, and was responsive to our needs. She never pushed us to make quick decisions which was very important to us. We wanted just the right property, so patience was key. After a year of looking during a very active real estate market, we found the perfect house, and with her knowledge as well as diligence, we were able to put together a winning offer! We highly recommend Lisa for her knowledge and experience, as well as her professionalism and work style. We wouldn’t hesitate to use her services again.

A & N Nosrati- 2014


I totally recommend Lisa Susnow as a Real Estate Agent if you want to sell your home. Lisa actually sold two homes for me. She sold my rental property in Mountain View in 2005 and then my home in 2009.

Lisa is very dedicated to helping you sell your home. By that I mean she is there to help you every step of the way. We sold our home when home prices started to decline in the Bay Area. It took a little longer to sell my home then we anticipated but Lisa was there for me no matter what. She spent every Sunday at my home for Open House and was determined to find the best buyer for my home. She succeeded and we were very happy! If you choose Lisa you will not be sorry…..she is the best!!!!

Rosalie Godtfredsen – 2006, 2009, 2010


Lisa Susnow is an experienced real estate professional whom we have worked with for many years on several properties in the Bay Area. We trust Lisa to handle all our real estate transactions and are fortunate to have working for us when we need her.

She is able to control and manage the entire transaction from inception to completion in an efficient and effective manner representing her clients properly, ethically and she works relentlessly on all aspects of all transactions. Her network of contractors and financial suppliers has given us a choice of the best resources available. She is pleasant, respectful in all her activities and is able to handle difficult and complex situations.

I would strongly encourage anyone in need of real estate services to contact Lisa. You will not be disappointed.

Paul Delzio – 2004, 2006, 2009, 2014


I am writing to wholly endorse the services of Lisa Susnow of Keller Williams (formerly of Coldwell Banker) as a local Realtor. When we first met Lisa, we had already begun discussions with several Real Estate professionals to assist us with buying a new home and selling our existing one on A Street in Redwood City. Both Nanci (my wife) & I were immediately struck by Lisa’s personality, attention to detail, responsiveness and most importantly, intuition on our requirements and desires. After several discussions, we decided to use Lisa to sell our home and find a new one. She set a high standard for everyone in her industry with her patience and flexibility around our busy schedules. Both Nanci & I have recommended Lisa to our friends who are thinking about buying/selling.

Jules Walker – 2006


We would have never been able to find a house in the white-hot San Carlos real estate market if it hadn’t been for Lisa going above and beyond the call of duty. We unofficially began house hunting in April 2012 and met Lisa at an open house. We liked her immediately for three reasons.

One, she specialized in San Carlos. While most agents we met claimed to be experts on every community on the peninsula, Lisa was a San Carlos expert. Two, she lived in San Carlos, hence her personal expertise. Three, she wasn’t pushy. It seemed like the listing agents at every other open house we went to were as eager to get our business as they were to show the house that they were supposed to be selling.

Last September we called her once we were ready to start bidding. By then the Silicon Valley housing market was exploding, especially in San Carlos, with prices increasing by almost 20% from when we had started looking. Lisa spent countless hours with us looking at homes in and around San Carlos and patiently dealt with the many, many questions that we had.

We were losing bid after bid (I believe 7-8 of them) due to the extreme competition in the area. On more than one occasion we had put forward the highest bids, but lost out to all-cash offers. Thus Lisa was giving us sound advice on how to make a competitive offer, but the nature of this ultra-competitive market meant that we unfortunately kept coming up short.

Now here’s what separated Lisa from your average real estate agent. Early on in our search Lisa had offered to go door-to-door in her neighborhood looking for people who might be interested in selling their homes. We thought that she was nuts, but had no problem with her doing so. Well after about 3 months of failed bids she found someone who was looking to sell their home off-market. We jumped at the chance to see it, especially since it meant that we wouldn’t be competing with ten other offers, which was normal with MLS-listed homes.

It worked. We managed to get a bigger place than anything we had previously bid on or thought that we could afford, and because it was off-market we probably got it for at least 10% lower than market value. In San Carlos that 10% is six figures, so this was a serious savings. Given what’s out there in the market right now, it would not be an exaggeration to say that the value of our house has increased by 20% in less than 6 months.

On top of all that, to say that the seller was a piece of work would be a bit of an understatement, but Lisa dealt with their eccentricities and represented us with the utmost professionalism.

We love our home, we love our neighborhood, we love San Carlos, we’re thrilled with our investment, and we owe it all to Lisa.

Radack Family – 2012


I have been working with Lisa Susnow for over nine years. She never seems to surprise me with her professionalism and knowledge. Her pleasant and comfortable style is not only easy to work with but an ideal balance to her clients’ needs and the practicality of the real estate processes involved.

Robert P. – 2015


Referrals being worth  MORE than Yelp stars (gasp!) , you should know this about Lisa:

Lisa was a referral from friends who bought through her…and was so awesome that we’ve referred her to several people as well…AND we would definitely use her again in the near future except:

She listened so well to what my wife and I said we wanted in a neighborhood that we love where we live and don’t plan on moving anytime soon…

and…

She paid attention to our budget, giving both reality checks and awesome ideas about how we could get the biggest bang for our buck…

plus…

She has an amazing network of other professionals in this space, all of whom lived up to her promise that they would accommodate the wide variety of concerns and restrictions that my wife and I have (example: certain lenders are off limits due to relationships with our employers)…

Even more…

She continues to be a resource when we need things that we never thought about before we were home owners, like recommending a handyman…an electrician…a tree guy…

Bottom Line:

This is the go-to RE Lady for us…for our friends…and she should be for you.

Joshua Ramey-Renk


Lisa Susnow is a fantastic realtor.  Finding a house in the Bay Area can be quite a ride, and Lisa drives you through it well.  With a limited budget, it was scary to think that I might not be able to buy a new home, but with her creativity and willingness to explore all the options, she got me into a beautiful 3 bedroom home.

She takes a personal interest in her clients and definitely has your back.  She is thoroughly prepared, does her research, and is straight with you.  For her, it’s about making you happy.

I don’t always trust realtors, as many are more concerned about their commission than you.  That’s not Lisa.  She would rather you not buy a home at all, then put you in a bad situation.

She’s also extremely well connected.  She was able connect me with a mortgage broker, and escrow agent that equally cares about their clients, and who work quickly and efficiently in this highly competitive market.

Lisa’s just great.  I can’t recommend her enough.

Joni Podolsky – 2014


Lisa Susnow is by far the best real estate agent we have had the pleasure of working with. Being homeowners in San Carlos for the past 20 years, Lisa has provided us with the best strategies and ernest effort necessary for buying and selling in the highly desirable San Carlos market.

I know Lisa has many clients, but she makes you feel as if you are a top priority. If you are looking for someone to truly represent you as a buyer or seller, look no further. We can’t say enough about our positive experience working with Lisa Susnow.

Lewis Family – 2015


Lisa Susnow has the knowledge, experience and resources to achieve remarkable results when selling your home.

I needed a realtor who could assure me that I would be able to ready my home for sale, and she was able to do that by sourcing resources and providing assistance with logistics. Lisa strategically managed the project scope and schedule to get the house on the market at an ideal time. I was proud to open the door for the open house thanks to Lisa’s hard work and dedication.

Lisa is a dedicated professional who makes it possible to sell your home with confidence.

Sue Kellam -2015


We were concerned about moving to a new area, but we found a nice home near a good school in a nice area. Thank you!

The Smith Family

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